Actually no, they only asked my personal detail and time when I lost my card. Today I visit the bank also and inform the same to executive in bank. He assure me that I will get my new card within seven days anyhow.

If you have already notified the bank that your card was missing / lost , that card number was immediately deactivated to prevent further purchasing. I will assume the bank asked you what was your last purchase using that card. The bank will create another plastic, as you must already know, and you will receive the new one in the mail in " X " number of days and the card will need to be activated at that time.

Last night when I was with my neighbor to visit a shopping center, I lost my credit card. Any how I manage my shopping amount with my neighbor but still problem not resolved yet. What steps I need to take this case. I already informed my bank on toll free number.