When consumers have trouble with businesses, the Federal Trade Commission is often the go-to government agency for complaints. Each year, the FTC compiles a report on the complaints it received from the previous year. In 2012, the FTC’s biggest complaint category was identity theft. That makes the 13th year in a row that identity theft has topped the FTC’s list of complaints. Eighteen percent of all the FTC’s complaints were related to identity theft, similar to...
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