"Customer Service? Worst Ever!"
1-2-3 REWARDS MasterCard® Review
Written by: harvey on 2007-05-05
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
harvey's review: 
I used the % percent check and did not receive a statement which they said they had sent me, asking for a minimum maintenance payment of $20, and therefore incurred a late fee of $35, revoking my % to 17+% APR, and financial charges. Evan after I made all the necessary payments and numerous calls to their customer service, explaining the reason my first payment was missed, all I have received were several letters from the supervisors of 1-2-3 reward MasterCard customer service, indicating that there was nothing that they could do about their decision to revoke my % to 17+% APR, as well as all the charges. This is the worst customer service I ever experienced.
I used the % percent check and did not receive a statement which they said they had sent me, asking for a minimum maintenance payment of $20, and therefore incurred a late fee of $35, revoking my % to 17+% APR, and financial charges. Evan after I made all the necessary payments and numerous calls to their customer service, explaining the reason my first payment was missed, all I have received were several letters from the supervisors of 1-2-3 reward MasterCard customer service, indicating that there was nothing that they could do about their decision to revoke my % to 17+% APR, as well as all the charges. This is the worst customer service I ever experienced.
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Disclaimer: This content is not provided by RBS National Bank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by RBS National Bank. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by RBS National Bank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by RBS National Bank. Review content is powered by Finance Globe.
